Privacy Policy

Data Controller

The entity responsible for data processing under the Swiss Federal Act on Data Protection (FADP) is:

Permanence Medical Center AG
Limmatstrasse 23
8005 Zürich

Phone: +41 (0)44 204 17 50
Email: permanence.sihlquai@hin.ch

What Data We Process

Server Log Files

When you visit this website, our hosting provider automatically collects technical information transmitted by your browser (so-called server log files). This includes in particular your IP address, date and time of the request, the page accessed, the browser and operating system used, and the previously visited page (referrer URL). This data is used solely to technically deliver and secure the website and is not combined with other data sources.

Google Fonts

This website embeds fonts ('Google Fonts') loaded from servers operated by Google LLC and/or Google Ireland Limited. In doing so, your IP address is transmitted to Google. We have no influence on whether and how Google further processes this data.

Google Maps

The homepage and the 'Practice' page include an interactive map from Google Maps to help you find directions to our practice. Loading the map establishes a connection to Google's servers, transmitting your IP address and possibly other usage data. This processing occurs regardless of whether you have a Google account. Further information can be found in Google's privacy policy.

Google Tag Manager

This website uses Google Tag Manager, a service provided by Google LLC and Google Ireland Limited for managing website tags. Google Tag Manager itself does not set cookies and does not collect personal data; it is used to technically integrate other services (e.g. analytics or marketing tools). Loading it transmits technical data such as your IP address to Google.

Contacting Us by Email

If you use one of the links on this website to open your email program and contact us — for instance for an inquiry, a job application, or a billing matter — the data you provide (e.g. name, email address, message content, and any attachments such as application documents) is used solely to process your request. This website itself does not store the content of your emails; communication takes place directly through your own email program.

International Data Transfers

The services mentioned under 'Google Fonts', 'Google Maps', and 'Google Tag Manager' are operated by Google LLC, based in the United States, and Google Ireland Limited. As a result, personal data may be transferred to countries outside Switzerland and the EEA, including the United States. Google is certified under the EU-U.S. and Swiss-U.S. Data Privacy Framework, or relies on standard contractual clauses intended to ensure an adequate level of data protection.

Retention Period

We process and store your personal data only for as long as necessary to fulfil the relevant purpose or as required by law. Server log files are automatically deleted or anonymised after a short period. Statutory retention periods under cantonal health law apply to medical treatment records (typically at least 10 years); however, this website is not used to maintain patient records.

Your Rights

Under the Swiss Federal Act on Data Protection, you have in particular the right to:

• Request information about whether and which personal data we process about you
• Request correction of inaccurate personal data
• Request deletion of your personal data, unless a statutory retention obligation applies
• Request restriction of processing
• Object to processing
• Request that your personal data be provided or transferred in a common electronic format (data portability)

To exercise these rights, please contact us using the address given above. We reserve the right to verify your identity. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) at any time.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Please note that data transmission over the internet (e.g. by email) can generally involve security gaps; complete protection cannot be technically guaranteed.

Changes to This Policy

We reserve the right to amend this privacy policy at any time to reflect changes in the law or in our services or data processing. The version in force at the time of your visit shall apply.

Last updated: July 2026